Action oriented Quality Assurance/Compliance Supervisor with over 7 years' experience in professionally supporting company's compliance efforts with federal and state disclosure reporting requirements & obligations. Thorough understanding of documentation implementation systems assuring comprehensiveness, maximizing efficiency and ensuring ethical and legal business conduct. I have proven ability to communicate and process issues for consumers and quite conscientious about ensuring world class service is provided for a company that focuses on a positive environment and team effort.

Highlights:

• Management
• Quality Assurance
• Test
• Documentation
• Quality
• Team Lead
• Data Mining
• Collection
• Communication Systems
• Credit Card