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Featured Online Resumes
Director of Financial AidI'm a financial professional who has 15 years experience in managing federal and state funds following regulations from the Department of Education. Tags: Director, Financial , Management, project management, audit, adminastration, peoplesoft, Call Center, Cash Flow, Control Systems |
Principal Engineer - over 20 years experience - Northern VA and Washington D.C.Tags: Chief Engineer, Washington D.C., UAV, RADAR and Infrared Sensors, Platform Integration & Test, Program Management |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
account managermedicale sales |
Award-winning Portfolio/Program/Project Manager, Business Analyst, and Enterprise ArchitectAward-winning Portfolio/Program/Project Manager, Business Analyst, and Enterprise Architect with successful track record utilizing industry best practices and standards to deliver value, growth, efficiencies, cost reductions, and increased customer acquisitions public and private organizations in diverse markets, industries, and capabilities. Gerard is also a former veteran serving in the US Army, US Army Reserves, and US Army ROTC from 1988 to 1994. Tags: Best Practices, Business Planning, Due Diligence, Planning, CIO, Infrastructure, Management, Product Development, Project Management, Project Management Office |
Assistant |
