Summary of Consulted for twenty franchise units totaling over 80 million in sales. Raised brand Qualifications adherence and improved franchisee relations, created actionable marketing and business plans to increase sales and profitability, as well as created budgets. Skilled business and P&L analyst proficient at quickly determining opportunities rooted in costs, training, purchasing, staffing, inventories, marketing and operations. Successfully managed multi-million dollar restaurants, responsible for general manager, assistant managers and up to 140 employees per unit. Oversaw construction of new properties and remodels, established and verified punch lists for General contractors. Initiated set up for new sites including purveyors, orders, small wares, food, liquor, beer, line and bar set up. . Raised guest satisfaction scores, increased profitability by 120 percent, attained top earnings in twenty eight years of operation. Raised Quality assurance scores and Eccosure scores to all time high of 98 percent. Turned multiple failing locations into profitable operations. Opened multiple restaurants with several concepts. Knowledgeable in menu development and costing, new product development. Successfully managed dining rooms with up to 420 seats taking care of over 4500 guests per week. Experienced with payroll, accounting procedures, invoice tracking, ordering, inventory and purchasing. Experience with purveyor relations, negotiating contracts, streamlining costs and expenditures. Skilled in hiring management and employees, experienced team building and skills training. Proficient and certified in food handling procedures and sanitation standards. Skilled in managing banquets and catering events, managed outdoor events and booking entertainment. Career highlights include: OPERATIONS: Repeatedly selected to improve challenging company situations to orchestrate turnarounds and establish standards in operations, leadership, and sales that carry across to entire brand. Surpass corporate financial goals by creating systematic programs that positively affect costs, revenues, and food safety. CHANGE MANAGEMENT: Considered a transformation expert able to convert a deteriorated market into a high-performing, model. LEADERSHIP & MOTIVATION: Known as an engaged leader that involves self in on site management without micro-managing. Teams appreciate ability to motivate and incentivize through effective goals, logical and valuable procedural changes, and focus on individuals' career advancement. Create accountability and self-directed motivation techniques for teams that lead to improved performance, lower turnover, and better revenues.

Highlights:

• Change Management
• Financial
• Leadership
• Leadership Development
• Microsoft Change Management
• Payroll
• Accounting
• Scheduling
• Food Service
• Sales