CAREER SUMMARY IT Professional with 21 years of experience in the Insurance Industry. Currently wrapping up a project to relocate all servers to two strategic data centers increasing network resilience. Managed the conversion of agency data from AMS for Windows to AMS360 In-House. Team Leader in converting all data to the current cloud based agency management system, Vertafore Agency Platform. Extract and import data in multiple agency acquisitions. Managed the setup of remote offices in Austin, Corpus Christi and Fort Lauderdale. Implemented document imaging to increase customer service response times and reduce office supply cost by 15%. Installed document sorting and folding machine to expedite delivery of insurance certificates to clients, reducing payroll cost by 10%. Analyze IT cost on all projects, renegotiate contracts as needed and establish relationships with multiple vendors to reduce IT Department expenses and remain within set budget. Proficient in MS Office 2013 Pro, Exchange Server 2013, MS Server 2012, IprismG Web Filtering, Webroot Anywhere, AMS360, HR Connect and Zywave, Toshiba Strategy Telephone System Software.

Highlights:

• Detail Oriented
• Servers
• Strategic Planning
• Systems Administrator
• Accounts Payable
• General Ledger
• Software
• Telecommunications
• Accounting
• Documentation