Profile * More than 3 years' successful experience in customer service . * Possess solid computer skills. * Excellent working knowledge using both IBM and Mac system. Microsoft Excel, WordPerfect, Microsoft Word, CT DataTrac. * Ability to train, motivate, and supervise customer service employees. * Also a great team player Proactive planning led to notable increase in morale in my department.

Highlights:

• Customer Service
• Quality
• Quality Assurance
• Quality Control
• CT
• Data Entry
• IBM
• Light Emitting Diode
• Microsoft
• Microsoft Excel