Description
SUMMARY OF QUALIFICATIONS * Delivered exceptional program planning, attention to details, great organizational and leadership skills, assisted with menu development and beverage programs within the parameters of the company's national agreements. * Maintains established policies and procedures, Manage the performance of the department service and directing training and motivating personnel to perform at optimum efficient levels. * Led with positive attitude and provides guidance, feedback and individual coaching when needed. * Empowers employees to provide excellent guest service helps direct supervisor to achieve their own development goals. * Develops and executes creative initiatives to enhance the guest service experience and increase revenue sales. * Executes administrative functions such as reporting, forecasting, quality assurance and department meetings Possess excellent communicational skills in both English and Spanish language. * Creative, confident, service-oriented with the experience in delivering a consistent high degree of guest satisfaction. * Energetic, hardworking with effective problem-solving and troubleshooting skills a motivational team management. * Critical thinker who can learn quickly, develop expertise and produce immediate contribution in a Food & Beverage Operation. * Provides for the safety and security of the employees, customers and the property. THE BOCA RESORT A WALDORFASTORIA PROPERTY.