AREAS OF EXPERTISE Equipment Diagnosis, Service and Repair Performance Management Conflict Management Territory Growth and Development Strategic Service Solution Programs/Inventory Control Innovative Implementation of Corporate Initiatives Management of Reconditioning Program Equipment Rental Operations Talent Acquisitions Professional Attributes * Proven top-performer with a reputation for strong service management from self-management as field technician to training others and leading several areas to award winning growth and profit performance. * Successful approach to problem resolution through identification and crisis management. * Managing Inventory and responsible for accuracy through annual physical counts as well as routine Cycle Counts for 50 Field Service vans and 4 Recondition/Service Centers. * Proficient in building teams to service the needs of our customers using my experience to locate and acquire quality talent, train and lead them to individual and group successes. Accomplishments * Leading Edge nomination- Quality 2013 * Region Manager of the Year-2012 * Leading Edge nomination- Innovation * Manager of the Year - 2009 * Manager of the Year - Runner-Up- 2007 * Trainer of the Year- 2001 * Master Tech - 2000 * Quality Award - Field Service - 2000 (global recognition) N.C. Machinery - Anchorage, Alaska 1992 - 1995 & 1997-1997 * Service Supervisor for 4 years directing lift truck service operations for shop and field as well as supplying coverage, technical guidance and direction for remote service needs.

Highlights:

• Training
• Acquisitions
• Construct (App Dev Tool)
• Inventory
• Inventory Control
• Management
• Quality
• Quality Assurance
• Scheduling