PROFESSIONAL SUMMARY Bilingual Customer Service Professional with 31+ years of experience in gaming and recent experience in Human Resources, Personal Assistant to the Administrative Assistant to CEO/President, and Retail Sales. Proven track record of positively affecting the bottom line through competent supervision that emphasizes quality interactions with patrons. Core competencies include: Expense Reports, Daily Reports, Loss Prevention, Incentives Programs, Point-of-Sale Systems, Schedule Coordination, and Employee Training & Supervision.

Highlights:

• Filing
• Front Office
• HR
• Human Resources
• Credit Lines
• Customer Service
• Administrative Assistant
• Bilingual
• Credit Card
• Quality
• Table Games
• Casino Management