Occupation:Customer Service Representative |
Location:Algonquin, IL |
Education Level:Certification |
Will Relocate:YES |
Description
EXPERIENCE * Worked at an inbound call specialist as a Fraud Analyst. Handled at least 50 calls a day * Handled a high volume of calls at the service from customers that had inquires on the phone and through email. * Reputation for delivering excellent customer service and always was one of the top performers with managing a high volume of calls * Exceptional general computer knowledge * Developed positive team atmosphere with an enthusiastic and helpful demeanor * Provided training and created procedures and work instructions to guide employees * Extensive previous experience prior to my position at Chase, Home Depot and Lowes working as a QA Analyst
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Elgin Seasonal Inbound Call Specialist | / - Present |
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