Description
Summary Accomplished bi-lingual corporate officer with broad expertise in the food industry including operations, P&L responsibilities, franchise relations, training and development, risk management and human resources. Proven ability to attract talent, motivate teams and build organizations which are both sales driven and profit focused in a competitive, fast paced environment. Dynamic public speaker who encourages and empowers employees, promoting pride and ownership in their abilities and accomplishments. Professional Yogurtland (Contract) 8/2015 -9/2016 Director Operations Services As Director of Operations Services, owns the execution of Yogurtland's brand standards that strengthens our competitive position in the frozen treat segment. Responsibilities include strategies, systems, processes, tools, measurements, purchasing and equipment. LA PIZZA LOCA 2013 - 9/2015 Director Operations Services (Contract) Responsible for leading operations services, improving restaurant and support center efficiencies, training program development & execution, purchasing, and facilities CLUCK LLC/ Oporto 2009 - 2013 Franchisee / Operating Partner Responsible for company operations, operational improvements, communications, design and creation of all training programs, and management of new restaurant development. * Site selection and negotiations for 3 locations * Free standing drive thru, in-line and end cap * Negotiated and managed contactors for site development * Menu development for the US market * Source and contract vendors for proprietary chicken production. * Source and contract vendors and distribution. * Hired and trained operations teams for the location. * Management & Staff
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