Summary of Relevant Experience Mr. O'Hara is Voice Operations Engineer with over 10 years of experience. He has spent the last 12 years at Time Warner Cable, supporting the Network Operations and Voice Operations Engineering organizations. A proven asset in service restoration and reliable final point of escalation in outage scenarios. Organized and motivated to manage complex projects while utilizing Change Management best practices. Works well with team mates, higher engineering levels, and Tier 1-3 support technicians. Most recent projects have included firmware upgrade and OS install for 28 HP DL380 G8 servers supporting PCMM infrastructure, subscriber migration and decommission of legacy VoIP Class 5 switches, installation and configuration of new core network components: HP 10508 Layer 3 switch, HP 5700 Layer 2 switch, and SRX 5400 Router Firewall, stack consolidation and firewall policy simplification for Cisco Catalyst 3750 series switch stack and Juniper Netscreen 5200 firewalls. Time Warner Cable VoIP network boasts 8 million subscriber lines across an IMS core with SIP enabled MTA's and legacy NCS / MGCP MTA's hosted on Cisco BTS 10200 Soft switches.

Highlights:

• Voice
• Oracle
• Support
• Technical Lead
• Engineering
• NOC
• Messaging
• Micromuse Netcool
• Microsoft Word
• Protocol
• Network
• Cisco
• Juniper
• Session Border Controller
• IMS
• SIP
• MGCP
• NCS
• TCP
• IP
• OSPF