Description
Profile Experienced Project Manager. Detailed organized self-starter and individual contributor as well as team player. Proficient in Microsoft Office, Salesforce.com, Telecom Expense Management Tools, Quickbooks, SAP, Remedy and Internal Software. Expert at interfacing and collaborating with all levels of management Project Coordinator: South Valley Internet San Martin, CA 6/2016 - present * Provides inquires for internet services to the sales team * Utililizes Frontier's VFO online system for ordering and disconnecting * Responsible for maintaining internal spreadsheet with Circuit Order Management information * Project manages circuit orders and various projects to completion * Manages and maintains technician/engineering dispatch calendar * Research invoices and pursues credits * Creates trouble tickets with outside vendors Project Engineer: Telepacific San Jose, CA 9/2013 - 3/2015 * Reviewed contracts from the Sales Department, verified contracts with the customer * Project managed the successful delivery of Fiber Optic circuits from sales to turn-up * Built on-going relationships with Telecom carriers, internal departments and customers * Simultaneously managed approximately fifty projects * Successfully project managed the installation of Fiber Optic circuits from Sales to turn-up with weekly updates to customer. Projects ranged from 90 to 150 days Service Delivery Manager: Global Voice and Data San Jose, CA 6/2012 - 3/2013 * Project managed the installation of circuits with weekly updates to customer * Prepared contracts for Telecom services and project managed delivery * Customized and implemented Salesforce.com * Assisted Marketing with website creation, presentation materials, and email campaigns * Created and maintained budget vs. actual per project Project Manager: Independent Doors Gilroy, CA 1/2011 - 3/2012 * Project managed home improvements by purchasing equipment and ensuring on-time project completion * Prepared invoices, processed payments and maintaining customer records via Quickbooks * Purchased equipment for upcoming home improvement projects. * Created quotes and worked with customers to stay within their budget Sr. Project Manager: Amtel Santa Clara, CA 12/2008 - 7/2010 * Setup and maintained enterprise clients telecommunications database and auditing telecom expenses * Obtained credits and communicated to client cost avoidance * Provided training for clients on the company's Telecom Information Management System (TIMS) * Maintained professional relationship with clients and telecom vendors
Accomplishments
Highlights:
Keywords
