In most recent position applied extensive credit and collection experience significantly improving DSO from 37 days in January 2016 to 25 days in January 2017. In a 2.14 Billion Dollar portfolio reduced 30+ delinquency from 4% to 1.69% and 90+ from 1.02% to .47%. Wrote policies and procedures that helped company pass an audit that had previously failed. Have been on multiple acquisition teams for General Electric and assisted in the opening of a call center in Delhi India. Have implemented 3 autodialers and trained staff in their use. Introduced call monitoring software that increased customer satisfaction scores by 34%.

Highlights:

• Management
• Collection
• Collection Policies
• Audit
• Cash Flow
• Compensation
• Credit Lines
• Policies and Procedures
• Receivables
• Settlements