Highly motivated technically savvy and multifaceted Information Technology professional with more than ten years of experience in technical management computer operations and customer service. Interested in pursuing a position within expansive workforce organization to effectively utilize knowledge skills and leadership expertise. Thrive in high-performance technology solution installations successful test environments creation and accurate technical documentation. Show verifiable strengths in implementing and improving work procedures and increasing productivity and profitability. Strong and decisive individual armed with superior analytical interpersonal organizational planning and projecting skills. Extremely capable for surpassing all expectations and rendering optimum level of service regardless of time constraints or special considerations.

Highlights:

• Software
• Test
• JIRA
• Business Requirements
• Infrastructure
• Policies and Procedures
• Quality Assurance
• Software Quality Assurance
• Software Testing
• Microsoft Windows