SUMMARY Passionate educator with more than 15 years of leadership experience in both public and private universities. Proven track record of delivering quality student-centered programs and presentations, effectively implementing academic policies/procedures, and managing programs which consistently exceed participant expectations. Enthusiastic team player whose key skills include the ability to

Highlights:

• Management
• Leadership
• Policies and Procedures
• Benefits
• Budgeting
• Hiring and Training Employees
• Merchandising
• Data Analysis & Reporting
• Microsoft Excel
• Microsoft Office
• Richmond, VA
• Consulting
• Service Quality Improvement
• outstanding Customer Service