Description
High-performing sales and operations executive leader with expertise in building/optimizing organizational processes Client Relationship Management execution and infrastructure to maximize business results in revenue loan production deposits relationship acquisition client experience and risk operations in the mortgage investments and retail Banking industries. * Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational targets/objectives leveraging 20 years extensive scope of responsibility proven success and a record of accomplishment of delivering optimal results in high-growth environments through activities that exceed operational performance targets and yield measurable outcomes: AREAS OF EXPERTISE * Strategic Planning and Leadership * Multi-Site Sales & Operations * Productivity and Efficiency Improvement * Process Redesign Improvement * Planning/Execution * Operational Process Analysis * Customer/Client First Satisfaction * Revenue Goal/Growth Attainment P&L * Financial Plan Development * Strategic Planning and Leadership * Multi-Site Sales & Operations * Productivity and Efficiency Improvement * Process Redesign Improvement * Planning/Execution * Operational Process Analysis * Customer/Client First Satisfaction * Revenue Goal/Growth Attainment P&L * Financial Plan Development * Problem Solving Decision Making * Recruit/Retain Highly Effective Individuals/Teams * Change Management * Training and Leadership Development * Performance Management * Negotiation, Persuasion, and Communication * Continuous Improvement of Operational Processes/Standards * Inspired Leadership Mentoring * Problem Solving Decision Making * Recruit/Retain Highly Effective Individuals/Teams * Change Management * Training and Leadership Development * Performance Management * Negotiation, Persuasion, and Communication * Continuous Improvement of Operational Processes/Standards * Inspired Leadership Mentoring
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