Professional Summary -Reliable body shop estimator with more than 19 years in collision repair.During the 19 years thorough management & excellent repairing of vehicles-repair process taken from start to finish. -Customer service expert with sound judgment and an ability to resolve problems tactfully and diplomatically. Dedicated Operations Manager demonstrating effective leadership in all aspects of the job. Excels at cutting costs and streamlining operations.Please note in conclusion the experience i have gathered in this industry ranges from detailing vehicles to the complete repair of damaged vehicles to managing an independent collision repair facility to now acting as the lead body shop estimator at one of Alabama's oldest Ford dealerships.

Highlights:

• Customer Service
• Management
• Filing
• Leadership
• Microsoft Internet Explorer