Description
PROFESSIONAL SUMMARY Accomplished Senior Technology manager While chosen by senior management to direct a technology team of four providing technical support and systems administration for all Microsoft operating systems and platforms to include online/internet banking, Business Objects, Electronic Funds Transfers (EFT), I managed full-life cycle project development and implementation. Exemplary record in the design, development, and delivery of leading edge technologies, systems, and applications to meet challenging business demands. Conceive and implement unique strategies to optimize business operations, elevate productivity, and boost revenue. Deliver solutions as a change agent, visionary and forward thinker, capable of critically evaluating and responding to diverse information technology issues. Thrive in a fast-paced environment of continuous challenges. Proven track record in responding to and resolving multiple, diverse technical challenges. With my highly motivated and optimistic personality, it is effortless to enable interaction with diverse work and personal styles while maintaining clients' comfort level. Proactive leader, coach, and consultant are in addition to my expert qualifications. I have a working knowledge in "Agentless" technology, Tivoli, Microsoft, and Vantage suite of products. Core competencies include: ( Project Development & Management ( Client Relationship Management ( Budgeting & Resource Planning ( Application Development & Integration ( Technology Deployment & Integration ( Technical Troubleshooting & Support ( Best Practices & Quality Improvement ( Staff Leadership & Conflict Resolution ( Technology Training & Development ( Configuration & Change Management
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