QUALIFICATIONS PROFILE Highly self-motivated and results-driven aviation professional with more than 30 years providing high-performance operations management and Quality Assurance in aircraft manufacturing, Marine Corps contract maintenance, commercial airline maintenance, and training, Detail-oriented and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions. Has demonstrated the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks. Decisive people management and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities. KEY EXPERTISE * Strategic Planning & Execution * 5S and Six Sigma Lean * MS Office (Word, Excel, * Customer Service Management Methodologies PowerPoint, Access, & Outlook) * Client Relationship Management * Productivity Improvement * Email/Webmail, Web Research, * Aircraft Maintenance * Policies & Regulatory Compliance Social Networking, & Online * Total Quality Management (i.e. OSHA, US-FAA, etc.) Collaborative Computing * Process/Workflow Improvement * Velocity, Readars/EID, COGNOS, * Staff Supervision & Training * Continuous Quality Improvement & My Boeing Fleet * Strong Math Abilities

Highlights:

• Training
• C Programming Language
• Scheduled and Unscheduled Maintenance
• Planning
• Process Improvements
• Quality
• Quality Assurance
• Quality Control
• Management
• Test