Qualifications 20 years of experience have enabled me to ensure the delivery of exceptional operational and commercial standards. Ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of store employees, while managing within agreed budgets. Clearly and concisely communicate business and area objectives to employees so that they remain well informed of business activity and of their required contribution to targets. Identify underperforming areas of the store and develop a business plan to address and manage issues effectively. Create a positive environment that results in stable retention and a reduction of labor turnover.

Highlights:

• Quality Assurance
• Test
• Management
• Compliance
• Sales
• Business Plan
• Retention