Description
To become established in a committed, forward thinking company offering career growth through proven performance. COVER LETTER: Glenda Armour 3580 E. Narrowleaf Dr. Gilbert, Arizona 85298 480 255-1660 glenda.armour@cox.net "glenda.armour@bankofamerica.com" With my most recent jobs before retiring with Bank of America and Green Tree, I have worked in several departments, thus gaining a wealth of experience and knowledge by also working on the escalation desk, assisting in the training department and acting as a team lead. I totally under that with any position: Pay: $13.75/hr POSITION SUMMARY Efficiently and accurately processes member orders by ensuring the transfer and accurate scanning of merchandise, enters transactions into the register, collects payment, and makes change when necessary. Performs the Front End opening and closing tasks as necessary. Follows proper safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members through the registers. DAILY RESPONSIBILITIES Provides prompt and courteous member service by greeting members, obtaining membership cards, determining member packing preferences, answering questions, relaying information on permanent/special promotions, and thanking members. * Records the sale of items to the register by moving merchandise across the scan window, using a hand-held scanning gun or, if necessary, the 10-key pad. Transfers or ensures the transfer of each item as the item's barcode is scanned while adhering to all safety and security procedures. Promotes accurate merchandise inventory by monitoring the accurate scanning of all merchandise passing through the register. Requests Supervisor verification for high-ticket, BOB, or non-transfer items. * Counts register at sign on. Ensures the register's cleanliness. Orders change, cash increases/loans when needed. Makes witnessed drops/deposits of excess funds to the vault, orders cash increases, and counts own register at shift end to maintain accurate register funds. Receives accurate payment for merchandise makes change processes checks, credit and debit charges according to proper departmental procedures for paperwork and the performance of duties. * Assists in the opening and closing duties of the Front End department placing returned or moved product back to their allotted spots in the warehouse, collecting register paperwork, stocking registers, cleaning the Front End area, and retrieving carts. Stays updated with company and regional Front End productivity guidelines. Follows proper Front End and general safety procedures and standards. Assists in other departments of the warehouse as necessary. * Provides prompt and courteous customer service to members, employees, and suppliers. POSITION REQUIREMENTS * Communication - Articulates information, both verbally and in writing, in a way that can be easily understood by employees, members, and suppliers. Actively listens to employees, members, and managers, and takes appropriate action as necessary. * Member Service - Exhibits a professional demeanor toward others. Unselfishly serves others and assists members, employees, and suppliers in a prompt and effective manner while following company procedures. Is proactive and reacts quickly and appropriately in identifying problems, finding solutions, and making sound decisions that reflect Costco's Code of Ethics. * Self Motivated - Well-organized and able to prioritize, multi-task, and adhere to deadlines while working independently with minimal supervision. Maintains a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times. Accepts responsibility for his/her choices and decisions. Team Player - Cooperates well with a variety of personalities and individuals and participates in a professional manner to accomplish the business goal. Willingness to perform tasks as assigned by supervisors and to assist others as needed. * Flexibility - Adjusts positively to change in direction or assignment. Ability to do more than one task during a work shift. Proven ability to comply with new programs, methods, practices, and procedures. * Record of Satisfactory Job Performance - Demonstrates satisfactory job performance as indicated on the most recent review through positive demonstration of Costco's Success Behaviors, and by a file free from counseling notices related to job performance. * I have the ability to work in high volume production area, to multi task and stay organized, take initiative as well as be detail oriented. I am committed to excellence in accuracy, computer skills, written and verbal communication, to follow established Policies and Procedure My entire working career has been filled with a plethora of recognition, including monetarily. * I know that I would contribute to your operation in a positive way. In view of my experience and accomplishments, it would be mutually beneficial for us to explore how my services could be of value to your open position as cashier. I look forward to having an interview. Sincerely, Glenda Armour
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