PROFESSIONAL SUMMARY: I possess result based drive and passion for external/internal Customer rapport and satisfaction. Encouraging Team building cooperation, with simultaneous detail orientation and broad perspective visionary viewpoint. Fostering leadership by example and honest technical excellence, earned by self starting hard work. Planning a broad based conceptualization for corporate and personal success starting with the small details of everyday integrity. A plan to take advantage of the best, covering the contingencies of the worst. With a "ready for anything mind" in a tough environment. Bi Lingual in Spanish providing professional working proficiency: Status-Tech Support-operator/maintenance training. PERSONAL SUMMARY: A detail oriented problem solving troubleshooter by nature, a proactive visionary. Anticipating variables, complications, and consequences. Implementing preventative measures and timely cost effective solutions. Excellent communication skills allowing quick establishment of productive rapport with CEOs, supervisors, subordinates, and peers. Ensuring a positive image is consistently conveyed to the Customer, of my Company, their Products/Services, and Myself. Experienced, Passionate, Dependable.