Desire a challenging regional management position utilizing my extensive experience in P&L control, talent development, forecasting and budgeting, new location development and inventory control. QUALIFICATION HIGHLIGHTS * 30 years of retail and business ownership experience including high sales volume management. * 12 years of general management and multi-facility experience. * Responsible for driving $100 million in sales, managing $17 million inventory and managing over 200 employees. * Maximized opportunities for sales within existing accounts and cultivated new business leveraging relationships. * Prepared proposals and negotiated contracts for maintenance and modernization. * Ability to coach and develop leaders of all levels. * Highly experienced in new store opening including product receipt, merchandising and logistics. * Proven ability to achieve Sales, Metrics, and Customer Expectations. * Demonstrated aptitude to review sales, productivity, promotions and other key statistical reports to capitalize on opportunities. * Researched buying habits and drove sales accordingly. * Developed district wide store standard focusing on in stock, store appearance and customer services. * Developed and implemented computerized Learning Management system and directly responsible for rollout to multiple stores. * Regional trainer for "HR/Respect Matters", company standards and customer service skills. * Skilled in cultivating relationships with local government officials, universities, and business associations to aid in the development of the region. * Developed regional marketing partnerships with local guides, specialists and vendors. * Cultivated relationships with contractors, vendors, and corporate buyers to ensure agreed upon deliverables were met, within budget and to integrate a regional inventory mix. * Skilled in Microsoft Office suite of products, inventory and sales systems. SELECTED ACHIEVEMENTS * Top in district for development of talent and growth of associates. * Obtained 97% participation in Employer of Choice Survey. * Achieved 15% increase in employee satisfaction from previous management. * Saved over $80,000 in electricity by partnering with UTC to provide less expensive "green" power and selling back excess electricity to the electric company. * Recipient of Legend Award for Outstanding Customer Service. * Top in district in inventory control with consistent annual loss under 0.058% for 3 years running. * Consistently achieved 102% of sales goals. * Recognized as Vendor Partner of the Year for 2 years in a row. * Recognized by New Hartford for outstanding level of community involvement and support. * Received Employer of the Year Award from Goodwill Industries for groundbreaking employment applicant identification program. * Awarded Certificate of Special Recognition from Congressman Jim Hines for commitment to community engagement and partnership. * Honored by Senator Richard Blumenthal for receiving Employer of the Year Award.

Highlights:

• Retail
• Account Manager
• Operations
• Sales
• Customer Service
• Trainer