HIGHLIGHTS OF QUALIFICATIONS * Well-versed in accounts management, collections, A/R with demonstrated knowledge of various healthcare CRM platforms * Proven ability at grasping the knowledge and value for a product or service eloquent and articulate in effective communication * Resourceful and detail-oriented skilled in quickly engaging others, establishing rapport and developing strong relationships * Creative and analytic thinker with great diversity to adjust in any type of work environment * Skilled problem-solver highly proficient in providing excellent customer service when faced with pressure, challenges and deadlines DEMONSTRATED SKILLS AND ABILITIES Account Management Skills * Created positive cash flow by lowering A/R and increasing overall monthly and annual collections rates * Efficiently monitored and audited patient accounts, overseeing insurance claims-processing, denials/appeals, aging claims and outstanding balances * Developed and implemented strategic and reliable systems using multiple CRM platforms to organize and simplify daily tasks Communication Skills * Exceptional communication skills aimed at conflict management and resolution experienced in using natural abilities to foster strong, influential relationships among different personalities and diverse settings * Highly skilled in organizing and drafting various document types, annotating and accurate record-keeping of confidential information under guiding HIPPA compliance

Highlights:

• Dental
• Account Management
• Accounts Receivable
• Dentrix
• Communication Skills
• Customer Relationship Management
• Customer Service
• Diversity
• Drafting
• Financial