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Laura C

Customer Service Representative - 20 Years of Experience - Near 32211

Occupation:

Customer Service Representative

Education Level:

Some College Units Completed

Will Relocate:

YES

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Profile: Customer Service Representative ~ Member Services ~ Administrative Clerk ~ Broad based background in customer service and administrative support roles in diverse industries ~ Enthusiastic and personable Customer Service Representative, Member Services Agent, and Administrative Clerk offering 16+ years of success and contributions in banking, retail, mortgage, business, and insurance sectors. Engaging and articulate communicator who is attentive to client needs and readily resolves problems for sustained business growth and customer retention. Significant Skills and Abilities Include: * Committed to outstanding customer service serve a multicultural population and apply tact and diplomacy for successful conclusion of complex issues. * Team player and consummate multi-tasker who is adept at planning, coordinating, prioritizing, and completing work projects in fast-paced, high volume environments. * Meticulous and detail-oriented at ease working with many documents and maintain accurate/organized records. * Skilled in MS Word, Outlook, and Symitar above average typing speed and operate all general office equipment. Comfortable learning new programs and technologies. * High degree of professionalism with a strong work ethic regarded as trustworthy and diligent with an established reputation for exceeding on-the-job expectations.

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