To obtain a position with a growing company that permits me to utilize my skills and job experience to contribute to the success of the company. 2014 - Present, Novitex, Indianapolis, Indiana Customer Service Associate Monitors system problems, and makes appropriate calls to Help Desk Opens and routes incoming mail according to departmental procedures Maintains productive, harmonious working relationships with internal and external contacts Resolves inquiries from internal and external customers 2014 - Present Federal Express, Indianapolis, Indiana Package Handler To provide movement of package, document, dangerous goods and/or supply support in a timely, safe and efficient manner through effective scan/load methods 2009 - 2007 ACS /* Xerox, Inc. Indianapolis, Indiana Transaction Processor Delivered packages, put data information in computer daily. Used postal mail meter machine to send out letters/ boxes, Sorted incoming and outgoing mail. Used hand held scanner to receive/deliver UPS, FEDEX, USPS mail. Email monthly report to manager. 2007 - 2009 WellPoint Mail Clerk Delivered packages, put data information in computer daily. Used postal mail meter machine to send out letters/ boxes, Sorted incoming and outgoing mail. Used hand held scanner to receive/deliver UPS, FEDEX, and USP mail 1999 - 2006 Federal Express, Indianapolis, Indiana Sorted mail loaded/unloaded aircraft/trucks. Used scanners to determined freight destination. Used heavy equipment to move freight around area. Made sure all paper work was accurate and correct.

Highlights:

• Email
• Help Desk
• Mail Clerk
• Xerox
• Billing
• Customer Service
• Documentation
• Filing
• Management
• Microsoft