Description
Professional Summary Senior Program Director with experience in the successful execution of Digital Programs & Projects, Mobile and Web eCommerce projects and User Experience Management in the areas of health care, banking, Insurance, and automotive industries. Responsible for establishing and managing customer solutions. Senior Digital Manager, Program Director, and practice lead for Architecture, Digital and Mobile development for the Mobile Center of Excellence (MCoE) and the Detroit Development Center (DDC). Responsible for strategic plans. This includes Project Management oversight for all customer projects performed in the MCoE and DDC with regards to sales support, delivery, and infrastructure. Practice Director for Compuware's Architecture & Development Practice. Certified SCRUM Master (CSM). Sr. Director/Manager - Responsible for building & executing User Experience and User Interface (UX/UI) teams and projects. Have built teams, developed UX/UI processes, and executed digital & eCommerce projects for Zions Bank, OptiumRX, Blue Shield of CA, and Compuware's Detroit Web Development Center and Mobile Center of Excellence. Mobile/DDC Delivery Director - Responsible for solution selling, delivery, and implementation of customer eCommerce development projects, delivery processes, infrastructure, and tools for Mobile development. Architecture & Development Practice Director - Responsible for establishing Mobile, Web, and Software development standards, best practices, and mentorship. Also responsible for establishing corporate processes for project delivery. PureApp and Cloud Implementation Manager - Implemented and managed PureApp deployment for multiple development, testing, production environments. Also managed the implementation of Verizon private clouds for creation of development environments.