Description
SUMMARY Senior IP Telephony & Analyst Administrator with over 20+ years of experience supporting collaborations numerous telephony and Call Center platforms. Produce, verify detail monthly reports. Evaluate cost allocations by maintaining accurate inventory supplies, components and performing a high level service delivery to the customer.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Voice Engineer/Network Administrator | 1/2017 - Present |
| Ibm | Sr. Telecommunication Specialist | 1/2015 - 1/2017 |
| Thomson Reuters | Sr. Telecom Technician | 1/2011 - 1/2015 |
| Verizon | Ip Telecom Technician | 1/2007 - 1/2011 |
| Facilities Supervisor & Telephony Administrator | Reuters America | 1/1994 - 1/2007 |
Accomplishments
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