SUMMARY Business Analyst who has successfully led and participated on teams for multiple deadline committed cross-functional enterprise wide projects that increase efficiency and decrease expenses. Created and followed the Plan Project course including milestones including resources needed in staff hours, budget cost, using technology tools and documenting the steps in the project plan while following established project management methodology. Trained in Software Development Life Cycle (SDLC) and Agile Excellent analytical and problem solving skills to include mitigating and handling difficult and complex scenarios in a result driven environment to identify and resolve operational, technology, project, or vendor challenges. Skilled in: * Business/Functional Requirements Project Documentation Task/ Workflow Analysis Policies, Procedures, and Workflows Cross-Functional Leadership PMI and Agile Practices Test Plan and Script Development Process Improvements

Highlights:

• General Ledger
• Software
• ATM
• Front Office - Teller
• Imaging
• Project Management
• Business Requirements
• Business Analysis
• Agile
• SDLC
• Testing - Writing and Script review
• Reconciliation
• Procedures
• Workflows
• Process Improvements
• Project Plans
• Project Documentation