Description
QUALIFICATIONS 10+ years experience in the Telecommunications industry with focus on Customer Support (both internal and external), Ticket/Queue Management, Project Coordination, and Provisioning * Ability to prioritize multiple tasks and meet deadlines in a demanding work environment * Excellent written and verbal communication, conflict resolution, and analytical skills * Detail oriented, organized, and a conscientious self starter * Capable of working both independently and within a team structure SYSTEM PROFICIENCIES Siebel * Clarify * Oracle Business Intelligence * Microsoft Office (Word, Excel, Powerpoint, Visio) * Microsoft Sharepoint
Accomplishments
Highlights:
Keywords
