Description
SUMMARY Innovative versatile Technology Manager / Solutions Architect, a Technical advisor with 25 years' experience in Technology Solutions development, Infrastructure design, Retail infrastructure, and Management, with Management and Technical skills and the ability to adapt to a dynamic business technology environment. Skilled at building effective, productive working relationships with Clients and Support Teams. Seeking a fast paced environment to utilize my broad range of expertise. EXPERTISE Project Management Strategic and Operational Planning Service Delivery Dedicated Corporate On-Site Liaison IT Operations Management Infrastructure Design and Implementation Quality Assurance Performance Management Retail Technology Security Compliance Physical and Virtual Incident and Event Management Disaster Recovery planning/Implementation Help Desk operations Technical Writing Proposal creation and Presentation Sow and Contract review and creation Account Management Relationship management Solutions / Technical Management Go to Market Solutions Knowledge Creation and maintenance Documentation Management Control Duties included on-site service sales of a variety of mainframe servers and peripherals