Description
In Marketing with 10 years' experience in Strategic Planning, Profit Centre Operations, Marketing, Business Development, Channel Management, Client Servicing & Team Management with well known organisation. Designated as General Manager - Ashok Auto Sales Ltd., Tata Motors Dealership based at Agra since April 2004. Possessing valuable insights, keen analysis and team approach to implement best practices to achieve business excellence. Adept at working in high-pressure environments with strict deadlines and multiple deliverables like: * Gathering the market intelligence, tracking the competitors' activities and providing the valuable inputs for fine tuning the sales & marketing strategies. * Conceptualising and implementing competent strategies with a view to penetrate new accounts and expand existing ones for a wide range of products / services. * Organizing sales promotional activities as a part of brand building & market development effort. * Managing operations for selling of various and preparing MIS reports to provide feedback to management on operations. * Identifying and networking with prospective clients, generating business from existing accounts for achieving profitability. * Developing new streams for revenue growth and maintaining relationships with customers to achieve repeat / referral business. * Interacting directly with clients and redressing queries & issues to their optimum satisfaction and resolving crucial & long pending complaints ensuring minimum TAT. * Establishing strong and reliable channel partners for deeper market penetration providing training & direction to channel partners for ensuring quality performance.