Experienced professional with supervisory experience, a diverse mortgage background in areas of Collections, Bankruptcy, Foreclosure, QA monitoring, Loss Mitigation, VA Claims, Escrow- Flood, Taxes, and MPI insurance experience and mortgage file review. Strong analytical and planning skills combine with ability to coordinate the efforts of many to meet organizational goals. Key strengths include excellent organizational skills, effective time management and willingness to assist other colleagues, departments and locations during peak workload periods. Proven ability to exercise good judgment and work well with minimal supervision. Highly flexible and dependable. Results oriented employee who continuously seeks to enhance knowledge and work proficiencies. Productive and efficient work habits without supervision. Self-motivator with high energy. Proven ability to work within a team, attention to detail, organize, efficient, creative, interpersonal, and project management skills, multi-task individual with excellent skills.

Highlights:

• ACD
• Automatic Call Distribution
• bankruptcy
• Call Center
• Cms
• Management
• Audit
• Forecast
• Load Balancing
• Scheduling