GA Imperative success in high-tech sector, running companywide operational functions and leading large-scale projects and new-store-opening concept stores. Operating over 80 corporate retail locations in MN, SD, IA, KC and GA. Operations leader for License operations and partnerships over 48 licensed locations in southeastern and southwestern US. * Supervised multi-million-dollar operations including sales, profit-and-loss, monitoring financial assets and transactions. Coordinated meetings between division directors and department managers. * Assisted executive managers in planning and executing the annual budget. * Coordinated with Training and Human Resources Team in forming and training a cross-functional department * Set challenging cross-functional goals that supported the organization's goals and strategies * Integrated functional strategies, utilizing business expertise to reach financial and operational objectives * Developed plans for managing/retaining talent inside and outside the organization and for improving leadership strengths while monitoring company's policies and standards to assure all were being upheld. NC SC (2011 - 2012) Led directed advised and counseled managers and store employees in achieving excellence in all aspects of business at the store level. Created team-member engagement and fostered a culture of internal growth and development. Drove revenue and cash flow of multi-unit business portfolio.* * Developed General Managers who exceeded guest expectations grew sales and maximized profit by rigorously selecting diligently training and thoughtfully coaching and mentoring staff by utilizing tools such as weekly service audits monthly store audits monthly business reviews and marketing tools and directives. * Ensured all stores were adequately staffed with quality General Managers Shift Leads and Team Members * Maintained management depth by regularly bench planning actively recruiting and critically selecting internal and

Highlights:

• Policies and Procedures
• Human Resources
• Retail
• Cash Flow
• Complaints
• Management
• Total P&L
• Recruiting
• Operations