Career Research and Resources for Companies in CA
Electron Economy
• Selected and managed vendor relationships with Customer Operation and CRM providers • Developed KPI’s to measure Customer Operations productivity and quality • Co-led the development and implementation of a product support plan to support Electron Economy’s suite of software products, tools and services
Avg. Salary: $140,000 · Company Rank: Not Available
CISCO (AUTHORIZED SERVICE PROVIDERS: SPHERION OUTSOURCING SOLUTIONS)
• Co-led the process design work that led to workflows which stratified the order management activities from the Customer Relations managers to a team of Order Management Associates, thereby, increasing quality, productivity, and overall customer satisfaction • Managed the operations of 175 Order Management Associates within Cisco’s Customer Advocacy group in the US with dotted line accountability in Holland and Australia...
Avg. Salary: $140,000 · Company Rank: Not Available
3Com (AUTHORIZED SERVICE PROVIDERS: SPHERION OUTSOURCING SOLUTIONS)
• Responsible for the outsourced operations of the Receptionist/Operator and Corporate Distribution functions @ 3Com with two Functional Managers, a Recruiter, an HR Administrator and 60 employees. • Developed and analyzed metrics to ensure maximum productivity and customer satisfaction from Receptionist/Operator and Corporate Distribution Services. • Maintained P&L and budget responsibilities • Conducted vendor business...
Avg. Salary: $140,000 · Company Rank: Not Available
Sun Microsystems (Authorized Service Provider- Zacson Corporation)
• Responsible for executing a plan that resulted in a complete stratification of the Sales Support functions (order management, licensing/entitlement, customer service etc…) from the Tele-Sales operation and assumed follow-on management responsibilities of the 20 employee support staff • Developed and analyzed metrics to ensure maximum productivity and quality improvements
Avg. Salary: $140,000 · Company Rank: Not Available
L-3 Communication
Responsible for review and support of new product introduction (NPI). Participated in design review (DFM). Assisted in preparation of detailed process plans and fabrication instructions. Interfaced with Mechanical Engineering, Microwave Engineering and Production in support of manufacturing, with an understanding of electro-mechanical assemblies. Estimated manufacturing costs and determined time standards. Designed, tes...
Avg. Salary: $93,000 · Company Rank: Not Available
General Electric Nuclear Energy
Sr. Manufacturing Engineer – Consultant
Avg. Salary: $93,000 · Company Rank: Not Available
Walt Disney Company
Avg. Salary: $85,000 · Company Rank: Not Available
DIRECTV
Avg. Salary: $85,000 · Company Rank: Not Available
The Search Agency (Online Marketing)
Avg. Salary: $85,000 · Company Rank: Not Available
Linquest Corporation
Currently serves in this capacity for this privately held organization that earns $120M annually and is focused on providing Military and Commercial Satellite Communications and Networking Solutions. Provides technical and analytical tools, engineering staff, technical management, and administration to improve systems for Navy Fleet communications missions. Leads a professional team of 30 engineers and area specialists prov...
Avg. Salary: $169,000 · Company Rank: Not Available
