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Information Technology Career Research

University of Maryland Baltimore County

Information Technology - Help Desk Specialist - Baltimore, MD

Set up classroom computer systems using Norton Ghost 6.0. Multicasting. Assisted students in preparation for all areas of the A+ Certification exam. Set up Advanced Server, Oracle, 3DSMax, Combustion, Microsoft Office. Replaced internal drives, cards, and motherboards; Upgraded BIOSes. Performed tape drive backups.

Avg. Salary: $40,000 · Company Rank: Not Available

Harland Technology Services

Information Technology - Help Desk Specialist - Lansing, MI

Provided onsite troubleshooting, repair, and maintenance of SCO UNIX, Windows 2000, XP, and Windows server operating systems, as well as applications and hardware, for territory that covered “Mid Michigan area. Monitored and tested systems, installed patches, and performed upgrades. Deployed new systems from ghosted image and migrated user profiles

Avg. Salary: $55,000 · Company Rank: Not Available

Enterprise Service Solutions

Information Technology - Help Desk Specialist - Warren, MI

Delivered troubleshooting and repair services (phone and onsite) for broad range of multi-vendor systems and peripherals, from mini computers to pc lan/wan computers. Supported multiple hardware and software platforms and provided warranty support for Compaq and HP computers.

Avg. Salary: $55,000 · Company Rank: Not Available

Siemens Nixdorf Information Systems

Information Technology - Help Desk Specialist - Southfield, MI

Covered large territory base, traveling to customer sites to provide installation and troubleshooting support and services for large-scale mainframes, mid-size data entry, and pc networked systems. Apprised management of escalating issues

Avg. Salary: $55,000 · Company Rank: Not Available