Application Support Career Research and Resources
Dell
Comprehensive customer support for senior executives and their direct reports, from original call placement through all phases of problem resolution including solutions, workarounds, documentation, evaluation and testing, as well as customer follow-up. Client was Citigroup in New York
Avg. Salary: $65,000 · Company Rank: Not Available
Citigroup
Technical Support pertaining to Site Level Systems Administration . Troubleshooting of all technical issues including software installation and testing, systems administration, network connectivity and remote computing support. Total customer support for all computing needs for senior executives and their direct reports
Avg. Salary: $65,000 · Company Rank: Not Available
Hewlett Packard
Client account was Citigroup. Customer Technical Support and consulting. Troubleshooting of all technical issues including software installation and testing, hardware installation and maintenance, network support and remote computing assistance
Avg. Salary: $65,000 · Company Rank: Not Available
Dendreon
Responsible for troubleshooting and resolving any desktop, network, hardware/software, and telephone issues. • Set up blackberry devices, computers and desk phones for new hires in the company, and cur-rent staff giving them the tools to do their jobs quickly. • Worked with the building management department setting up radio communication phones that allowed them to contact anyone in their department quickly. This increased...
Avg. Salary: $75,000 · Company Rank: Not Available
Poor Dog Studios/ Friedman Williams Group
IT Manager, IT Consultant, Break Fix tech
Avg. Salary: $75,000 · Company Rank: Not Available
Fransys Incorporated
Learn clients needs and requirements and document them. Design a web site to satisfy the requirements. Implement, test, document the web site. Install and Maintain web sites.
Avg. Salary: $70,000 · Company Rank: Not Available
Cisco Systems
Managed a team of 17 project managers who oversaw Cisco’s Quote-to-Cash systems & processes for B2B and B2C customer transactions. Partnered with executives to create a strategic plan for an IT budget. Established & ran a Project Management Office (PMO) which administered “Go/No Go” project reviews, ISO compliance, IT project prioritization and PMP employee certification program. Delivered project status presentations to se...
Avg. Salary: $112,500 · Company Rank: Not Available
TASC
Cost-Benefit analysis Project schedeuling
Avg. Salary: $90,000 · Company Rank: Not Available
Self Employed
Recommend and design computer systems for individuals and small businesses. Computer hardware system installer. Troubleshooting and solving computer related problems for customers. Networking specialist, using Internet social media for target marketing.
Avg. Salary: $47,500 · Company Rank: Not Available
Align Communications
Management Consultant providing IT strategy and optimization to clients working with C level and IT executive teams
Avg. Salary: $200,000 · Company Rank: Not Available
