Browse Career Research in Customer Service
Customer Service Career Research
Facility Services
• Responsible for all aspects of office management and marketing for government contractor with over 125 employees and 15 job sites across the United States. • Responsible for bidding on all new business to include recruitment of new employees, travel arrangements and setting up new vendors. • Responsible for the layout and design work of all corporate presentations to include project proposals, power point presentations...
Avg. Salary: $30,000 · Company Rank: 4.0 out of 5
Norfolk State University
Initially hired to supervise a team of two Transfer Credit/Graduation Audit Team members. I also created database queries using Datatel Colleague. I was quickly promoted to Assistant Registrar within three months of initial hire in order to streamline graduation processes and increase the efficiency of the Office of the Registrar. I effectively resolved escalated customer situations and was responsible for communications g...
Avg. Salary: $43,500 · Company Rank: 4.0 out of 5
Verizon Wireless
Answer customer calls about billing and technical support. Work with customers to negotiate new contracts and prices on phones. Diffuse tense situations when customes request to escalate. Maintain a high level of quality in each and every call while completing ongoing trainings to enhance my knowledge.
Avg. Salary: $29,930 · Company Rank: 4.0 out of 5
Medco Health Solutions
Answer inbound customer calls and make outbound calls to subscribers to promote mail order persctiption service. Work closely with management to follow-up with patients who were waiting on emergency supplies. Specifically trained on the ins and outs of Medicare Part D
Avg. Salary: $29,930 · Company Rank: 2.0 out of 5
NCS Healthcare
Manage front desk. Answer phones, take messages, schedule apointments, book conference rooms. Collate and file patient information and general data entry. Performed general receptionist/secretary duties. Maintain patient file wall by updating patient information manually
Avg. Salary: $29,930 · Company Rank: 3.0 out of 5
Bally Total Fitness
Customer service, calling potential clients to promote and sale memberships. Input their data in the system, keeping up with payments. Opening/closing gym responsibilities like: cashier consolidation, next day schedule, making sure the gym is clean,reporting to supervisors any maintenance and scheduling issues.
Avg. Salary: $20,000 · Company Rank: 4.0 out of 5
The San Francisco Bay Area Group of San Francisco
• Originally I was hired as the receptionist where I answered phones, greeted clients, distributed mail, scheduled meetings, and assisted the accounting and payroll departments. Within 4 months I was promoted to Associate Financial Representative. Duties then included:running life, disability and long term care proposals, preparing marketing materials, clerical duties, completing applications, underwriting follow-up, schedu...
Avg. Salary: $45,000 · Company Rank: 3.0 out of 5
Northwestern Mutual
answering incoming calls from Policyowners, Financial Representatives and the “Expert Line”; determining solutions to their problems and answering questions regarding life and disability insurance. I performed transactions and managed casework with accuracy and timeliness, identified conservation and marketing opportunities when communicating with customers, provided coaching and case consultation to fellow co-workers.
Avg. Salary: $45,000 · Company Rank: 4.0 out of 5
ReDiscover Mental Health
Relaying of information between mental health offices, billing and insurance issues, important messages to case workers.
Avg. Salary: $0 · Company Rank: 5.0 out of 5
Aquila
Utility company. Incoming calls that included billing, starting/stopping service, emergency calls, meter reads, appliance repair calls, and taking payments.
Avg. Salary: $0 · Company Rank: 3.0 out of 5
