Norfolk State University Work Values

Daily Duties at Norfolk State University:

Initially hired to supervise a team of two Transfer Credit/Graduation Audit Team members. I also created database queries using Datatel Colleague. I was quickly promoted to Assistant Registrar within three months of initial hire in order to streamline graduation processes and increase the efficiency of the Office of the Registrar. I effectively resolved escalated customer situations and was responsible for communications generating from the Office of the Registrar. I then transitioned to a new department to help develop the university’s eLearning Student Support Program. I was responsible for all office management and customer service functions for the Office of eLearning and advised students seeking online education.

What they like about Norfolk State University:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

customer service, management, public relations, advising, counseling, education

Skills

P&L responsibilities, Presentation, Technology Solutions, Leadership

These are some of the questions we asked our climbers about their experiences with Norfolk State University: