Customer Service Supervisor Career Research and Resources
Medion USA
Answering inbound customer contacts for troubleshooting our various consumer electronics. Quickly moved to Team Lead, and eventually Supervisor of the contact center.
Avg. Salary: $60,000 · Company Rank: Not Available
Pulte Homes
Managed multiple employees and communities, managed multiple community budgets, financial analysis, resolved escalated customer and trade partner concerns, mentored and trained new and existing employees, conducted performance reviews.
Avg. Salary: $0 · Company Rank: Not Available
United Site Services
Managed inside/outside sales representatives as well as custoemr service staff, managed top 20 accounts, sales presentations, contract and rate negotiation, sales and commission reporting, and cold calling.
Avg. Salary: $0 · Company Rank: Not Available
McKinstry Co.
Managed union field personnel and inside sales, resolved customer disputes, contract negotiation, developed and maintained account relationships.
Avg. Salary: $0 · Company Rank: Not Available
Enterprise Rent-A-Car
Managed P&L for branch revenues over $1 million annually, created ongoing sales training, developed marketing plans, accounts receivables, employee training and development.
Avg. Salary: $0 · Company Rank: Not Available
Efficeint Engineering
Leading processors to produce methods of build and helping the Designers to design and build the manufacturing tools.
Avg. Salary: $40,000 · Company Rank: Not Available
Blue Cross Blue Shield
Coordinates with Call Management Center analysts in use of Workforce Management tools to forecast projected future contact volumes for intra-day, daily, weekly, and monthly increments to meet service levels. Perform call monitoring and service observation to assist with performance and quality assurance needs. Collaborate with management and other WorkForce specialists to allocate information and facilitate innovati...
Avg. Salary: $50,000 · Company Rank: Not Available
Blue Cross Blue Shield
Maintained confidential clientele records and reports for Divisional Vice President. Hosted and entertained clientele and internal customers based on the business need. Resolved client issues by connecting them to appropriate departments, making certain of client satisfaction. Reduced expenses through suggestions for more cost efficient supplies; monitor departmental expenditures.
Avg. Salary: $50,000 · Company Rank: Not Available
AXA Equitable
Provide clients and financial advisors product guidance, investment performance and distribution options available on their annuity. Review contract holder or Financial Advisor escalations and resolve contract rider and/or trade issues. Create illustrations detailing financial impact of potential corrections on annuity contracts. Review pending claims and assist clients in resolving missing requirements to process claims...
Avg. Salary: $57,500 · Company Rank: Not Available
Flagstar Bank
To research customer concerns via phone agent tickets. Called customers back in a timely fashion (48 hours) or called customers on longer issues until they were solved.
Avg. Salary: $40,000 · Company Rank: 4.0 out of 5
