Customer Service Representative Career Research and Resources
Harbor Health Services, Inc.
• Ensure that the patient registration area runs efficiently • Responsible for obtaining current insurance information and other demographics • Assist in new hire training • Responsible for multi-line switchboard, including triaging calls • Check-in patients for medical/dental offices • Educating patients on insurance benefits & options • Process Mass Health applications on patients behalf • Assist with daily close
Avg. Salary: $38,000 · Company Rank: Not Available
Beth Israel Deaconess Medical Center
• Oversaw workflow of eleven employees. • Monitored attendance. • Ensured that admitting/registration office runs efficiently. • Responsible for obtaining authorization of patients being admitted to the facility with Blue Cross Blue Shield, HUGH-P and Fallon insurance’s are obtained. • Processed death certificates. 1999-2001 Patient Access Services Representative • Obtained authorization for patients being admitted to t...
Avg. Salary: $38,000 · Company Rank: Not Available
Harbor Health Services, Inc.
• Performed data entry of charges for patients with Medicare and HMO Blue. • Prepared claims for billing including accurate ICD-9/CPT coding 1997-1998 Follow-up Analyst • Responsible for billing of Global Prenatal claims to New England Medical Center. • Responsible for monthly preparation of Uncompensated Care Report to the State.
Avg. Salary: $38,000 · Company Rank: Not Available
Legal & General America
Respond to customer inquiries via phone and email. Provide accurate policy information and follow-through. Provide problem resolution requiring strong diplomacy and compassion in most cases. Assist with front desk coverage as needed.
Avg. Salary: $49,000 · Company Rank: Not Available
Boizelle Insurance Agency
Greeted customers and handled telephones (14 lines). Assisted with marketing projects, both via mail and telephone. Assisted with setting up bi-monthly staff meetings. Verified new applications for insurance were complete and accurate. Processed new applications, changes to applications. Dropped off/picked up and sorted and distributed office mail. Prepared most office correspondence. Processed payments for new applications.
Avg. Salary: $49,000 · Company Rank: Not Available
Sky Cable Pacific Catv
Avg. Salary: $150,000 · Company Rank: Not Available
Medtronic mini med
answering phones, processing payments, collecting payments, assisting customer with issues on product, process returns and refunds, insurance collection, claims
Avg. Salary: $0 · Company Rank: Not Available
Salavation Army
Funds raising during the thanksgiving and Christmas holidays for Salvation Army needs in the malls of Bellevue- Macie’s, JC Penny, Nordstrom’s, QFC
Avg. Salary: $1,187 · Company Rank: Not Available
Walmart stores
Conferred with customers by telephone or in person to provide information about products or services, took or entered orders, canceled accounts, or obtained details of complaints. Checked to ensure that appropriate changes were made to resolve customers' problems. Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolved customers' serv...
Avg. Salary: $1,187 · Company Rank: Not Available
Chickadee Thrift store
As a sales clerk, sorted donations, choosing items out of donated goods to price and sell in the shop. As a clerk, arranged displays of jewelry, manufacturer’s goods, hang clothes on the hangers for customers to choose from. As a Cashier did ring the customers out. Accepted payments, did accounting and reports of financial of the thrift shop, submitted to the senior center, which ran the shop. Performed d other duties whil...
Avg. Salary: $1,187 · Company Rank: Not Available
