Fidelity (Fis) Work Values

Daily Duties at Fidelity (Fis):

Led development and implementation of Six Sigma training, methodology and on-going organizational consulting. Drove a culture of customer-first through standardized processes, strategically aligned scorecards and shared KPIs. • Secured $1.2M in savings for one of the world’s largest financial institutions through a strategic partnership and reengineering of the consumer-facing automated voice response system. • Increased client monthly billable hours by 30% through addressing inconsistent processes, outdated documentation and lack of shared organizational goals and objectives. • Saved $500K annually in Call Center operational costs through the reengineering and realignment of Call Center roles and responsibilities.

What they like about Fidelity (Fis):

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Financial, Financial Services, Services, Documentation, Training, Management, Project Management, Acquisitions, Information Technology, Infrastructure, Six Sigma, Agile Development, Reengineering, JIRA, MiniTab, SigmaXL, Siebel Enterprise

Skills

Process Improvement, People Leadership, Project Management, Acquisition Leadership, Six Sigma, Agile Development, P & L Ownership, Organizational Budgeting, Cost Benefit Analysis, Reengineering, Change Management, MIS, Executive Presentations

These are some of the questions we asked our climbers about their experiences with Fidelity (Fis):