Avaya Work Values

Daily Duties at Avaya:

Supporting end customers with IVR solution. Hardware, Software, integration, implementation and more. Providing mentoring, training, and direction to team. Manage escalations internal and external. Assisted managing the team.

What they like about Avaya:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Manager, Lead, Supervisor, Telecommunications, IVR, Interactive Voice Response, Unix, Linux, Windows, Integration, Support, Nuance Speech Recognition, VoIP, SIP, Networks, Troubleshooting, Experienced, Operations, Contact Center, CRM, telcom, TDM, RDB, Knowledge Centered Support (KCS), Mentor, Unified Communications (UC), Applications Support

Skills

Team Leadership, Problem Solving, Management , Telecommunications, IVR, Interactive Voice Response, UNIX, Linux, Windows, Servers, Networks, Technical Support, Systems Integration, Nuance Recognizer, VoIP, SIP, Troubleshooting, Operations, Contact Center, Trainer, Mentor, Unified Communications (UC) , Knowledge Centered Support (KCS), TDM, SS7, CRM, Business Objects, RDB / SQL, Applications Support, Telcom, SAP, Agile Product Lifecycle Management, Project Managing

These are some of the questions we asked our climbers about their experiences with Avaya: