Apac Customer Service Work Values

Daily Duties at Apac Customer Service:

Provide vision and business leadership to set strategy, policy, and metrics for APAC’s Operations: 21.8 Million Budget, 124 associates, 7 direct reports, 13 offices, and domestic and international operations. Maintain full responsibility for building and managing an international training organization, ensuring APAC’s status as a leading provider of customer care services and solutions for market leaders.

What they like about Apac Customer Service:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Training Development and Delivery, Instructional Design, Training Evaluation and Measurement, Senior Level Experience, Sales Training, Manage TrainingStaff, Manufacturing, Networking, Support, System Support, Voice, Enterprise Architecture, Professional Services, sales, Sales Management, Leadership development, Talent Management, ADDIE, Course evaluation, project management, finance, Financial management, forecasting, startegic management, strategy tactical, business process improvement, organizational development, Training, Team Building, Management, coaching, P&L, Budget, Public Speaking, Leadership, change management, Vendor management relations, sales cycle, start up, turn around, benefit analysis, performance management, employee engagement, strategic planning, consulting, communication, Senior leadership, employee relations, Curriculum development, distant learnng, needs assessment, gap analysis, task analysis, best practices, assessment, global

Skills

Manufacturing, Networking, Support, System Support, Voice, Professional Services, leadership, Budgeting, Cost / Benefit Analysis , Financial Analysis , Cost Accounting, Start Ups / Turnarounds , Account / Territory Management , Sales Cycle Management , Sales Training, Sales Certification, Presentations, Trainer Development, Technical Support, P&L, Restructuring, Recruiting, Train the Trainer, Change Management , Consulting, Coaching, Leadership Development, Strategic Planning , Team Leadership / Motivation , Process Improvement, Vendor Relations , Ops Management, Scheduling, Risk Management, Employee / Labor Relations , Training / Development , Technical Writing, Policy Development , Talent Management , Performance Management , Employee Engagement , Client Relations, Needs Assessment, Task Analysis, Project Management , Process Management , KPI's, Curriculum Development , Distant Learning , Virtual Learning , Instructional Design , Service Level Agreement SLAa, Delivery, Corporate Training , Adult Learners, Technical / Soft Skills Training , Web-Based Elearning , Blended Learning, e-learning, Facilitated Workshops, Learning Management Systems LMS, standardized training materials , Field Technician Certification, mentor projects, Stewardship programs

These are some of the questions we asked our climbers about their experiences with Apac Customer Service: