Ultradent Products Inc. Work Values

Daily Duties at Ultradent Products Inc.:

Directed National Sales organization of 140 (10 Regional Sales Managers, 98 Field Sales Consultants, 8 Endodontic Specialists, 24 Customer Service Representatives) responsible for developing strategic sales plans to drive sales growth among core and prospect accounts, to ensure optimum market coverage and effectively manage $18m Sales budget. • Successfully led the expansion of the U.S. Field Sales team from 95 to 116 increasing dental office coverage in the U.S. by 25%. • Increased U.S. Sales to a record $62 million with average annual sales growth of 5% – double dental consumable industry sales rates. • Developed strategic sales plan that drove prospect account sales growth by 86% each year. • Drove sales of the new Valo curing light to the #1 selling curing light in the U.S. in two years. • Implemented Salesforce.com CRM system nationwide including the deployment of iPads to all sales reps and instituted the cutting edge Challenger Sales Model for field sales team. • Guided Customer Service group to their win of the “Top 100 Customer Service Teams Award” in 2011. Call center statistics: 290K calls annually, 3 second average answer time, overall quality score 98%, product focus sales growth 84%. • Developed Field Sales career plan tied to a new compensation/incentive program effectively reinvigorating the Sales team’s motivation to achieve their sales targets.

What they like about Ultradent Products Inc.:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

product marketing, strategic planning, international business, sales management, new product launch, pharmaceutical marketing, medical device marketing

Skills

Sales and Marketing Team Management, Strategic Planning, New Product Launch Execution, International Business Development, Distributor Management, B to B and B to C Sales and Marketing

These are some of the questions we asked our climbers about their experiences with Ultradent Products Inc.: