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Charter Communications Llc Work Values
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Daily Duties at Charter Communications Llc:
Manage and motivate a team of 15-21 retention and now billing agents to meet and exceed metrics in Quality, First call resolution, AHT, Schedule adherence, and Customer Survey results. Administrative responsibilities include Payroll, Scheduling, Vacation, performance management, and annual reviews. I also do interviewing for firing new billing representatives.
What they like about Charter Communications Llc:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Seattle , Customer experience , Servant leader, Performance management , Conflict resolution , Results oriented , Team building , Advanced Sales, Process management, Interviewing, Payroll, Scheduling, Microsoft Office Suite, Data analyst, Escalated Calls, Facilitation, Outlook, Power Point, Excel, Word, Behavioral analytics, Time management, Customer Service, Coaching for results
Skills
Conflict Resolution, Customer Service, Excel, Power Point, Outlook, Performance Management, Payroll, Scheduling, Data analyst, Coaching for Results, Team building, CSG Software, Training, Advanced Facilitation , Travel Arrangements, Word, Quality Monitoring, Quality Scoring, Feedback, Sales, Call Deescalation
Information about Charter Communications Llc
Company Rank: Not Available
Average length of employment : 6 years
Average salary of employees: $63,000
These are some of the questions we asked our climbers about their experiences with Charter Communications Llc:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Charter Communications Llc had these interests:
| Books | |
|---|---|
New Earth/ Eckhart Tolle |
About being present in the moment |
| Steven Covey's Seven habits of Highly Effective People |
Great book for anyone in Business |
| Websites | |
| Linkedin http://https://www.linkedin.com/pub/paula-lincoln/72/482/179 |
My LinkedIn page |
| Twitter http://@lincolnPaula |
Twitter account |
