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Charter Communications Llc Work Values
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Daily Duties at Charter Communications Llc:
Manage and motivate a team of 15-21 retention and now billing agents to meet and exceed metrics in Quality, First call resolution, AHT, Schedule adherence, and Customer Survey results. Administrative responsibilities include Payroll, Scheduling, Vacation, performance management, and annual reviews. I also do interviewing for firing new billing representatives.
What they like about Charter Communications Llc:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Seattle , Customer experience , Servant leader, Performance management , Conflict resolution , Results oriented , Team building , Advanced Sales, Process management, Interviewing, Payroll, Scheduling, Microsoft Office Suite, Data analyst, Escalated Calls, Facilitation, Outlook, Power Point, Excel, Word, Behavioral analytics, Time management, Customer Service, Coaching for results
Skills
Conflict Resolution, Customer Service, Excel, Power Point, Outlook, Performance Management, Payroll, Scheduling, Data analyst, Coaching for Results, Team building, CSG Software, Training, Advanced Facilitation , Travel Arrangements, Word, Quality Monitoring, Quality Scoring, Feedback, Sales, Call Deescalation
Information about Charter Communications Llc
Company Rank: Not Available
Average length of employment : 6 years
Average salary of employees: $63,000
These are some of the questions we asked our climbers about their experiences with Charter Communications Llc:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Charter Communications Llc had these interests:
| Books | |
|---|---|
New Earth/ Eckhart Tolle |
About being present in the moment |
| Steven Covey's Seven habits of Highly Effective People |
Great book for anyone in Business |
| Websites | |
| Linkedin http://https://www.linkedin.com/pub/paula-lincoln/72/482/179 |
My LinkedIn page |
| Twitter http://@lincolnPaula |
Twitter account |
