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Charter Communications Llc Work Values
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Daily Duties at Charter Communications Llc:
Manage and motivate a team of 15-21 retention and now billing agents to meet and exceed metrics in Quality, First call resolution, AHT, Schedule adherence, and Customer Survey results. Administrative responsibilities include Payroll, Scheduling, Vacation, performance management, and annual reviews. I also do interviewing for firing new billing representatives.
What they like about Charter Communications Llc:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Seattle , Customer experience , Servant leader, Performance management , Conflict resolution , Results oriented , Team building , Advanced Sales, Process management, Interviewing, Payroll, Scheduling, Microsoft Office Suite, Data analyst, Escalated Calls, Facilitation, Outlook, Power Point, Excel, Word, Behavioral analytics, Time management, Customer Service, Coaching for results
Skills
Conflict Resolution, Customer Service, Excel, Power Point, Outlook, Performance Management, Payroll, Scheduling, Data analyst, Coaching for Results, Team building, CSG Software, Training, Advanced Facilitation , Travel Arrangements, Word, Quality Monitoring, Quality Scoring, Feedback, Sales, Call Deescalation
Information about Charter Communications Llc
Company Rank: Not Available
Average length of employment : 6 years
Average salary of employees: $63,000
These are some of the questions we asked our climbers about their experiences with Charter Communications Llc:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Charter Communications Llc had these interests:
| Books | |
|---|---|
New Earth/ Eckhart Tolle |
About being present in the moment |
| Steven Covey's Seven habits of Highly Effective People |
Great book for anyone in Business |
| Websites | |
| Linkedin http://https://www.linkedin.com/pub/paula-lincoln/72/482/179 |
My LinkedIn page |
| Twitter http://@lincolnPaula |
Twitter account |
