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Electronic Data Systems (Eds) Work Values
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Daily Duties at Electronic Data Systems (Eds):
• Trained, supervised and evaluated staff members, coached and performed yearly reviews, and evaluated compensation increases for 70 to 250 call center employees Implemented service delivery gold standard practices including, business continuity, disaster recovery, and quality management processes, scorecards, and ITIL incident management methodologies. Maintained contractual metrics for 17+ client accounts with call volumes ranging from 100 to 6000 calls-per-day Co-managed P&L and managed ISO 9001 auditing efforts
What they like about Electronic Data Systems (Eds):
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Call Centers, Employee Development, Employee retention, Client Relationship, Performance management , Hiring , HR
Skills
Employee Hiring , Employee Performance Management, Strategic Planning & Management , Business Process Outsourcing, Process Development & Oversight, Client Relationship Management , Contact Center Operations, Client / Employee Relationship Building, Financial Management (P&L), Employee Training and Development
Information about Electronic Data Systems (Eds)
Company Rank: Not Available
Average length of employment : 7 years
Average salary of employees: $80,000
These are some of the questions we asked our climbers about their experiences with Electronic Data Systems (Eds):
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Electronic Data Systems (Eds) had these interests:
| Books | |
|---|---|
Streams in the Desert |
Daily devotional |
