Xo Communications Work Values

Daily Duties at Xo Communications:

Established and fostered relationships with prospects and key customer decision makers. Devised and executed strategies to cultivate new business opportunities with international carriers. Implemented Distributor Field training for Agent program providing pricing, network capacity and proposal for Agents to increase sales Managed the National Account Service Managers, Regional Account Service Managers for the central region (Denver and Texas) and Service Order Coordinators (total of 14 personnel). Responsible for work-flow of team. Point of contact for escalations. On-going evaluation of Service managers for continued training. Created and instituted a training program for existing Service Managers and new hires to increase profitability by obtaining 98% firm order confirmations (i.e. orders correctly inputted). Present and implement Account Plans to acquire new customers as directed by Management. Present solutions for company products with present and prospective customers. Developed and strengthened relationships with two large Asian carriers (China Netcom and China Telecom) to increase revenue. Ability to overcome obstacles as I managed a language barrier (Chinese) to develop these relationships. Recommended training for new incoming reps to upper management for improvement regarding Siebel, Contract Systems. Developed training and worked with Marketing to implement. Examined network capabilities to prepare and deliver effective product positioning statement that aligned and fulfilled client objectives.

What they like about Xo Communications:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

solution design, networking, sales operations, Microsoft Office suite, Salesforce.com, negotiations, vendor relations, Account Management, Analytical, Proactive, Strong Verbal, Presentation Skills, written communication skills, Proposing, Collaboration, Communication

Skills

Microsoft Office Suite, Salesforce.com, Siebel, strategic partnerships, Managed Services, MPLS, Wireless, Customer Retention, Account Management, Sales Operations, Cross Funtional Team Leadership, Consultative Selling, Solution Selling, Customer Service, Planning and Development, Analysis, Training, Segment Strategy, Project Profitability, Organization and Time Management

These are some of the questions we asked our climbers about their experiences with Xo Communications: