Cavalier Telephone Work Values

Daily Duties at Cavalier Telephone:

• Served as a key decision maker for strategic direction of ISP business unit. • Successfully executed 4 acquisitions of telecommunications and hosting companies. • Led development team in designing, developing, maintaining and improving business support applications supporting federal and commercial clients. • Led and coached in 4 geographic regions (Virginia, Maryland, Delaware and Pennsylvania) the Internet Engineering, Frame Relay, and Technical Support departments that design, engineer, provision, install, support and troubleshoot WAN/LAN/Frame Relay connectivity. • Managed Systems Engineers and Administrators that design, build, and maintain Internet servers including Mail, DNS, and Web servers on Linux and Solaris platforms. • Managed and coached the provisioning and helpdesk staff to provide customer service on configuring, installing, supporting and troubleshooting customers’ Internet connectivity (56k, DSL, T1, Frac T, DS3, OC3, VPN, VOIP, Gig E, Frame Relay), mail, Voice over IP, IPTV, etc. • Worked with sales, customer operations, service delivery, and engineering teams to improve operations effectiveness and efficiency through the development of automated applications that reduced human error as well as the amount of time spent on each task. • A constantly monitored and improved operation processes by streamlining the processes for effectiveness and reduction of unnecessary and redundant tasks/resources. • Led and coordinated roll-out of new applications to minimize operational interface issues. • Researched, evaluated, tested, implemented new products as part of the technology board and development team including HDSL, Wireless, VOIP etc. • Worked with sales and marketing to provide customer solutions and develop data products. • Implemented company-wide processes and procedures to efficiently and effectively fulfill ISP- related projects to suit company’s growing needs. • Evaluated and negotiated contracts with vendors and major backbone providers. • Developed, implemented and maintained front and back-end automated applications for customer care, data entry, sales and ISP to improve efficiency and accuracy. • Developed and updated Strategic Planning, Disaster Recovery, Technical and Operational Manuals.

What they like about Cavalier Telephone:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Proposal Management, Human Capital, Agile Software Development, Strategic Planning, Telecommunications, Federal Government Contracting, Merger and Acquisition, Transition Management, Organizational Transformation, Business Development

Skills

Organizational Transformation, Transition Management and M&A, Capture and Proposal Management, Human Capital Management, Strategic Planning, Client Relationship Management, Corporate Governance, Operations and Processes Development/Management, Continuous Process Improvement, Quality Management , Federal Government Contracting, Growth Planning, Program Management, Problem Solving, Conflict Management, Technology Management, Product Development, Corporate Culture Building and Improvement, Security Management, IT Governance, Business Development

These are some of the questions we asked our climbers about their experiences with Cavalier Telephone: