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Technisource (International Monetary Fund) Work Values
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Daily Duties at Technisource (International Monetary Fund):
Select, implement and measure the effectiveness of service models, leveraged as solutions to meeting business needs. Service models include managed services, shared services, COE services, infrastructure services. Establish SLA's with supported initiatives and ensure that SLA's are met Managing all supporting teams through direct reports including hiring, developing, coaching, writing performacne reviews, preparing overall performance evaluations and training. Create a workforce plan for employees, contractors, location of staff that supports the local/regional strategy and goals Directs Call Center performance managment and stategical organizational planning Develops and implements policies to provide timely, reliable and professional services while exceeding business/KPI objectives Track trends across all service lines (Call Volume & Patterns, Hardware Service demands, training needs, etc.) Identify and resolve issues related to performance of the services and/or deviations from defined scope of work. Formualte and implement corrective action. Stay abreast of trends in service desk operations, management, technologies, sourcing, policies, procedures and other external changes that could have an impact on Service Desk services
What they like about Technisource (International Monetary Fund):
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Director, Customer Service, Operations, Delivery, ITIL, ITSM Management, Service Desk, Leadership, Budget
Skills
Information about Technisource (International Monetary Fund)
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $152,500
These are some of the questions we asked our climbers about their experiences with Technisource (International Monetary Fund):
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Technisource (International Monetary Fund) had these interests:
| Websites | |
|---|---|
| LinkedIn http://LinkedIn.com |
Various Forums on IT Management |
